Saturday, December 12, 2009

This Wasn't On The List

There are a lot of things to get done at Christmas. Most of them are self imposed. Tasks such as helping my wife decorate the house for Christmas, buying gifts for immediate family and serving in Christmas ministry opportunities are all typical examples. To make sure they all get done, putting things in a list works well at our house.

Earlier today I completed the purchase of something that wasn't on any of those lists, prior to the start of this week. The purchase involved a new (rebuilt actually) one of these:


For those that may not recognize it, this is a Honda transmission. Not exactly what most people think of first in terms of giving and receiving at Christmas time, but there it is. In our case, it was exactly what we needed after our van started having major problems shifting out of second gear.

Since we bought the van, all our service has been done at Metro Honda in Union county. They've always seemed a cut above the typical dealer service experience, but until now we've not needed anything other than routine maintenance. This was a lot bigger. Long story short, they earned our trust and gave us great service. We'll definitely continue going there, hopefully for a lot smaller items, in the future.

There's probably a larger set of thoughts here on trust, planning, control and flexibility but those will be an exercise left to the reader. Right now, I'm just happy to have the van back and be able to get back to things on the original list!

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